Performance Measure

Percentage of customers satisfied with region's freight management practices.

Associated Objectives

Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years.

Service Packages that Support the Performance Measure

TM23-Border Management Systems
CVO11-Freight Drayage Optimization
CVO01-Carrier Operations and Fleet Management
CVO03-Electronic Clearance
CVO04-CV Administrative Processes
CVO21-International Border Electronic Clearance
CVO07-Roadside CVO Safety
CVO08-Smart Roadside and Virtual WIM
CVO05-Commercial Vehicle Parking
CVO20-International Border Registration

Associated Goals

Improve the national freight network, strengthen the ability of rural communities to access national and international trade markets, and support regional economic development

Planning Factors

A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency;

Source

Planning for Operations Desk Reference